Privacy Policy
Privacy Policy – Access X Pty LtdLast Updated: 12 Dec 2025
Access X Pty Ltd (“we”, “us”, “our”) is committed to protecting your privacy and ensuring that your personal information is handled in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
This Privacy Policy outlines how we collect, use, disclose, and protect personal information obtained through our website, services, and communications.
1. Information We Collect
We may collect the following personal information:
Personal Identification Information
Full name
Email address
Phone number
Company name
Job title
Postal or site address
Service-Related Information
Project details
Site access information
Communication records
Service requests or quotations
Technical Information
IP address
Browser details
Pages visited
Cookies and analytics data
2. How We Collect Information
We may collect information through:
Website forms at access-x.com.au
Email communication
Phone calls and SMS
Onsite visits
Cookies and tracking tools
Social media enquiries
3. How We Use Your Information
Your information may be used to:
Provide rope access and window cleaning services
Prepare quotes, proposals, invoices
Manage appointments, bookings, and project updates
Improve website functionality and customer service
Ensure safety and compliance onsite
Meet legal or regulatory obligations
We do not use your information for purposes unrelated to our business without your consent.
4. Disclosure of Personal Information
We may disclose personal information to:
Employees and contractors of Access X Pty Ltd
Third-party service providers (traffic control, safety officers, subcontractors, etc.)
Insurers, legal representatives, or auditors
Government bodies where required by law
We do not sell or rent your information to any third parties.
5. Data Security
We take reasonable precautions to protect personal information from:
Loss
Misuse
Unauthorised access
Modification
Disclosure
Measures may include encryption, secure storage, restricted access, and secure communication systems.
6. Access & Correction
You may request:
Access to personal information we hold
Corrections to inaccurate or outdated information
Requests can be submitted using the contact details below.
7. Cookies & Website Analytics
Our website may use cookies and analytics tools to:
Track user behaviour
Improve the website
Customise user experience
You may disable cookies through your browser settings.
8. Third-Party Websites
Our website may contain links to third-party sites.
We are not responsible for their privacy practices.
9. Changes to This Policy
We may update this Privacy Policy periodically.
The updated version will be posted on our website.
10. Contact Details (Sample)
Replace these with your real business details if needed.
Access X Pty Ltd
ABN: [Insert ABN]
Address: 50 Parkes Road, Collaroy Plateau NSW 2097
Phone: 1300 421 122
Email: info@access-x.com.au
Website: www.access-x.com.au
We aim to respond to all privacy enquiries within a reasonable timeframe.